FAQ

Q: I have a product that you designed from Brand X that is not working. I need you to help.

A: Your first port of call is the original manufacturer. They are responsible for service.

If that fails, in many cases I do not retain the relevant documentation.

You can message me and I will look what help is possible, when time allows.

And no, you cannot ship the product to me to fix it for you, sorry, it’s way too much hassle.

Q: I want to produce this design of yours. Can you provide the documentation?

A: In most cases older designs include parts no longer available. So this would mean a full redesign. I do not have the time to do that.

Q: I have this product idea. Can you design the electronics for me? Can you help with Industrial design?

A: I am quite busy, but send me a basic proposal and we can have a look if our design bureau can take on your case.